Refund & Cancellation Policy

Last updated on: 08-05-2026
At SHREE SAMRAJYALAKSHMI MAHA SAMSTHANAM (“we,” “us,” “our,” or “Organization”), we strive to provide a transparent and fair experience for devotees, donors, and visitors using our website and associated services.

This Refund & Cancellation Policy outlines the terms applicable to donations, event registrations, seva bookings, and other services offered through our website. By making a payment or availing any service through our website, you agree to this policy.

1. Donations
All donations made to SHREE SAMRAJYALAKSHMI MAHA SAMSTHANAM are generally considered voluntary contributions made for spiritual, charitable, religious, or community purposes. As donations are voluntary and immediately allocated toward organizational activities, temple services, charitable initiatives, maintenance, and community welfare programs:

  • Donations are non-refundable.
  • Donations cannot be cancelled once successfully processed.

However, refund requests may be considered only in exceptional circumstances such as:

  • Duplicate payment due to technical error
  • Incorrect payment amount due to system malfunction
  • Unauthorized transaction (subject to verification)

Approved refund requests, if any, will be processed within a reasonable time after verification.

2. Seva / Puja / Religious Service Bookings
For seva, puja, spiritual offerings, religious ceremonies, or similar service bookings:

  • Cancellation may be permitted only if requested before service preparation or commencement.
  • Once a seva, puja, or religious arrangement has been initiated, cancellation may not be possible.
  • Refund eligibility will depend on the nature of the booking and administrative processing already completed.

Special festival bookings or limited-slot religious events may be strictly non-refundable.

3. Event Registrations
For spiritual programs, events, workshops, camps, gatherings, or special registrations:

  • Cancellation requests must be submitted before the stated registration deadline.
  • Refunds, if applicable, may be subject to administrative deductions.
  • No refunds may be issued for missed attendance, late cancellations, or no-shows.

If an event is cancelled by the organization, eligible refunds or transfer options may be provided at our discretion.

4. Digital Services / Content
For downloadable digital content, online access services, recordings, spiritual materials, or other electronically delivered services:

  • Once access has been granted or delivery completed, cancellations and refunds may not be available.

5. Payment Errors
If you believe a payment was made in error, please contact us promptly with:

  • Full name
  • Contact number
  • Transaction reference ID
  • Payment date
  • Amount paid
  • Description of the issue

Requests submitted after an unreasonable delay may not be eligible for review.

6. Refund Processing Timeline
If a refund is approved:

  • Processing will be initiated within a reasonable timeframe after verification.
  • Actual credit timelines may vary depending on banks, payment gateways, or financial institutions.

We are not responsible for delays caused by third-party payment providers.

7. Cancellation by Organization
We reserve the right to cancel, postpone, reschedule, or modify any service, event, booking, or offering due to:

  • Operational reasons
  • Religious or ceremonial constraints
  • Force majeure events
  • Government restrictions
  • Technical issues
  • Unforeseen circumstances

In such cases, alternative arrangements, rescheduling, credits, or refunds may be considered where appropriate.

8. Contact for Refund Requests
For refund or cancellation requests, please contact us through the official contact information provided on our website.